The Results Summary page gives you an at-a-glance overview of your survey’s health and performance. By reviewing key metrics, you can identify whether your survey has enough responses, spot gaps, and ensure your results are reliable.
Let’s walk through each section and see how to use it effectively.
Survey Performance
The Survey Performance section provides essential stats about your survey:
- Total Active Ideas. The number of ideas participants can vote on. This includes approved suggestions but excludes ideas still in the suggestion queue.
- Active Suggested Ideas. A subset of total active ideas. These are participant suggestions that you approved.
- Participants. The total number of people who have voted in your survey.
- Idea Combinations. The number of unique pairs of ideas where each idea appears once. Use this to gauge how many votes your survey ideally needs.
- Challenge Responses. The total number of times participants voted. pairLab spreads voting pairs evenly over time, but if your survey has fewer challenge responses than idea combinations, some pairs have yet to receive votes. Aim for more Challenge Responses than Idea Combinations.
- Latest Response shows how much time has passed since the last participant voted. If it’s been a while since the Latest Response, your survey may have stalled. Remind participants you’ve already invited and recruit more participants to keep responses flowing.
- Participant Performance. The Results Summary tracks survey performance with:
- Average Responses Per Participant
- Minimum Responses Per Participant
- Maximum Responses Per Participant
These stats help you understand how actively your participants are voting.
Segment Snapshot
The Segment Snapshot charts show how participants fit into each segment you’ve defined. If you didn’t include a segment question, you’ll see “No Data” here.
Best Practice: Use segment data to ensure balanced participation. For example, say you’re testing features for a school app. If the student-to-faculty ratio is 20:1, your participant breakdown should reflect that. A segment question like “Are you a student or faculty member?” will show if you need to recruit more from one group.
Actionable Takeaways
To keep your survey healthy and results reliable, focus on these steps:
- Ensure enough challenge responses -- Aim for more responses than idea combinations to surface all pairs.
- Keep participation fresh -- Check the Latest Response; stalled surveys may need reminders or more participants.
- Balance your segments -- Use segment snapshots to identify and recruit underrepresented groups.
- Track participant engagement -- Review response stats to understand how participants are interacting with the survey.
The Results Summary page is like a dashboard for your survey’s health. By tracking responses, balancing segments, and addressing gaps, you’ll ensure your survey delivers insights you can trust.