The Comments report gives you access to open-ended feedback from your survey participants. At the end of the survey, participants can share anything they want to tell you in response to the question: “Tell us anything you want us to know.”
These comments provide valuable context, insights or suggestions that can complement your survey results.
How to Use the Comments Report
View Comments in the Report: All participant comments are listed in the report. Use this view to quickly review feedback.
Download Comments as a CSV: Click the “Download as CSV” button to export all comments. This makes it easy to analyze or share feedback with others.
Why Participant Comments Matter
Comments can explain participant choices and provide insight beyond survey results. They can help you:
- Spot Patterns or Concerns: Look for recurring themes, questions or concerns that participants raise.
- Gather Suggestions: Participants may propose ideas or improvements you hadn’t considered.
Best Practices
Read for Insights: Take time to review the comments—participants often share thoughtful feedback that can inform future decisions.
Look for Patterns: Download the CSV and analyze recurring themes or suggestions. These patterns can highlight opportunities or areas for improvement.
Follow Up if Needed: If comments raise critical questions or highlight gaps, consider addressing these points in your next expairiment or project plan.
Final Thought
The Comments report gives participants a voice beyond the survey questions. By listening to what they share, you can gain richer insights and build stronger connections with your audience.
Ready to dive in? Check out the comments in your report or download them to analyze further!